{"id":1243074,"date":"2023-07-31T15:44:00","date_gmt":"2023-07-31T12:44:00","guid":{"rendered":"https:\/\/windowsreport.com\/?post_type=research&p=1243074"},"modified":"2023-08-07T17:26:01","modified_gmt":"2023-08-07T14:26:01","slug":"accessibility-features-survey","status":"publish","type":"research","link":"https:\/\/windowsreport.com\/research\/accessibility-features-survey\/","title":{"rendered":"Accessibility features in Windows: How often are they used?"},"content":{"rendered":"\n

The following research has been compiled from the opinions of 972 readers who completed our opt-in online survey over the course of 1 week. More than 43% of answers were recorded from the USA, Canada, and UK, while the next most popular countries were India, Australia, and the Republic of South Africa. Their unaltered answers are presented below.<\/em><\/p>\n\n\n\n

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Users asked<\/span>972<\/div><\/div><\/div>\n\t\t\n\n\t\t
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Countries<\/span>102<\/div><\/div><\/div>\n\t\t\n\n\t\t
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Windows 11 Users<\/span>46%<\/div><\/div><\/div>\n\t\t\n\n\t\t
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USA answers<\/span>31%<\/div><\/div><\/div>\n\t\t<\/div>\n <\/div>\n\n\n\n

Microsoft is determined to make its products accessible to all users, including people with disabilities, and the company has made some changes to Windows 11 accessibility features<\/a>.<\/p>\n\n\n\n

Accessibility is the focal point for Microsoft on all of its platforms, and Windows has had various accessibility features present for years.<\/p>\n\n\n\n

But how many use these features in their everyday lives? That\u2019s what we wanted to find out, so we performed this survey.<\/p>\n\n\n\n

The results are in, so let\u2019s take a closer look at them.<\/p>\n\n\n\n

54% of users use accessibility features daily or occasionally<\/h2>\n\n\n\n
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According to the data we gathered, 32% of respondents use the accessibility features on the Windows platform daily.<\/p>\n\n\n\n

22% use them from time to time, while 14% use the ones that impact their daily lives. 16% never used them, and 12% just heard about them but never used them.<\/p>\n\n\n\n

That makes 28% of respondents that never used any of these features on their PCs.<\/p>\n\n\n\n

Magnifier is the most popular accessibility tool, with almost a third of respondents using it<\/h3>\n\n\n\n
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Regarding features, the one that is used the most is Magnifier, and it\u2019s used by 32% of respondents.<\/p>\n\n\n\n

In the second place, there are Color filters with 14%. Eye control is used by 9% while Speech recognition, Narrator, and Live Captions were used by 8% of respondents individually.<\/p>\n\n\n\n

The least used feature is Voice access, with just 7% of respondents using it.<\/p>\n\n\n\n

The majority of users are generally pleased with these tools<\/h3>\n\n\n\n
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29% of our respondents think these tools are useful and work as intended, while 28% find them extremely helpful.<\/p>\n\n\n\n

24% find that their effectiveness is average while 19% aren\u2019t pleased with them at all.<\/p>\n\n\n\n

11% find their effectiveness to be very poor, and we hope that Microsoft will address the issues of those users soon.<\/p>\n\n\n\n

Accessibility features are bug-free, for the most part<\/h3>\n\n\n\n
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For accessibility features to be effective, they need to be easy to use and, more important, bug-free.<\/p>\n\n\n\n

Microsoft did a solid job in that regard, and 40% of our respondents never had any issues with these features.  While 22% did encounter some issues, they were able to fix them quickly and without too much hassle.<\/p>\n\n\n\n

It\u2019s worth mentioning that Microsoft support helped about 17% of our respondents to fix the problems with accessibility features, and it\u2019s great to see that Microsoft is taking these types of issues seriously.<\/p>\n\n\n\n

Unfortunately, 21% did encounter bugs and issues fairly often, and we hope that Microsoft will do better in the future and optimize these tools.<\/p>\n\n\n\n

The majority of users are pleased with the accessibility features on Windows<\/h3>\n\n\n\n

According to our data, about 53% of users are pleased with accessibility features on Windows and won\u2019t use any other alternatives.<\/p>\n\n\n\n

Keep in mind that many aren\u2019t familiar with alternatives as well. Also, we have to mention that about 5% prefer using third-party solutions instead of built-in tools.<\/p>\n\n\n\n

Some features need improvements, and users are hoping for more customization options<\/h3>\n\n\n\n

Our respondents stated that they want to see improvement in voice accessibility features, especially when combined with artificial intelligence. Since AI is set to become widely used in all aspects of life, we\u2019re positive that we\u2019ll see this in the future.<\/p>\n\n\n\n

Voice items – because of the emergence of AI<\/p>Anonymous respondent<\/em><\/cite><\/blockquote>\n\n\n\n

Speaking of which, few stated that voice recognition needs improvement since it has issues recognizing certain words.<\/p>\n\n\n\n

Voice recognition – Occasionally it inputs the wrong word..<\/p>Anonymous respondent<\/em><\/cite><\/blockquote>\n\n\n\n

This is especially true for non-native speakers, and we hope to see improvements in that regard as well.<\/p>\n\n\n\n

One tool that needs improvement is Magnifier, and since it\u2019s the most used out of all accessibility features, we hope that Microsoft will prioritize this.<\/p>\n\n\n\n

Magnification – needs smaller numbers in-between, Ex: 100% -%125<\/p>Anonymous respondent<\/em><\/cite><\/blockquote>\n\n\n\n

Users aren\u2019t too pleased because they can only pick between several values, and there\u2019s no option to fine-tune the zoom level. This is such a small change but a major quality-of-life improvement, and we hope to see it in one of the future updates.<\/p>\n\n\n\n

Speaking of visual accessibility features, many aren\u2019t too pleased with the High Contrast feature. It suffers from the same problem as the Magnifier feature, and that\u2019s a lack of customization.<\/p>\n\n\n\n

High Contrast. As a visually impaired person, the settings are too basic. Every aspect of changing colors for every single item in the GUI is needed.<\/p>Anonymous respondent<\/em><\/cite><\/blockquote>\n\n\n\n

The ability to customize every UI element would be beneficial, but we\u2019re doubtful that Microsoft will implement that shortly.<\/p>\n\n\n\n

Lastly, many are looking for improvements related to screen reading and voice controls, and they are hoping that Microsoft will make these features more responsive, more accurate, and more supportive of different languages and accents.<\/p>\n\n\n\n

Improved Screen Readers and Voice Control: Screen readers and voice control features are essential for individuals with visual impairments or motor disabilities. Continually refining these features, making them more accurate, responsive, and supportive of various languages and accents would be beneficial.<\/p>Anonymous respondent<\/em><\/cite><\/blockquote>\n\n\n\n

The ability to customize these features is essential to users with disabilities since each person has different needs, and we hope that Microsoft will address that in the future.<\/p>\n\n\n\n

About the data<\/h3>\n\n\n\n
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<\/a>Geo-distribution of survey responses and completion rate<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

What do you think? We\u2019d love to hear your take on this and other topics you\u2019d like us to cover in our following exclusive surveys. Share your thoughts right here<\/a>, and we\u2019ll check them out!<\/p>\n\n\n\n

The research above was constructed based on the input of our readers through an online survey that ran for 7 days on WindowsReport.com. Using Crowdsignal<\/a>, a popular survey tool, we have gathered 972  complete answers to all our questions.<\/p>\n\n\n\n

We\u2019ve received answers from 102 countries, but the most popular locations were:<\/p>\n\n\n\n